Billing Coordinator (Vancouver)

ABOUT THE ROLE

The Billing Coordinator is a new role at MT+Co. and will be part of the growing Finance team.  This role will have the flexibility to make our billing process “your own” and will be key in helping the firm adopt better billing and collections practices.

This particular role will involve reporting to the Accounting Supervisor. While the firm is generally supportive of hybrid remote work, in-office needs come up that will require you to attend the office.  We aim to ensure our people have the flexibility to work remotely a few days per week (subject to business needs and performance).

ABOUT YOU

Training and other support will be provided to get your skills up to speed, but these are generally the traits you will embody naturally:

• Confident: You communicate confidently and candidly. You are comfortable asking for what you need, suggesting better ways of doing things, and holding people accountable for following processes and delivering results. You are comfortable speaking directly with lawyers and clients, and exercising great judgement around your communications.
• High Performing: You are disciplined and take responsibility for your outcomes. You like to have everything under control, so you’re proactively “one step ahead” and take ownership of moving things forward as much as possible. You have an eye for continuous improvement and the drive to plan and execute it.
• Supportive: You enjoy taking care of others by providing excellent service. You like to empower other people’s performance by building systems, documenting processes, and proactively anticipating their needs. Your empathy helps you think critically about the client and colleague experience.
• Curious: You’re eager to learn and get excited about figuring out new things. You seek out your own learning opportunities and take time to understand the bigger picture of whatever it is that you’re working on.
• Detail-Oriented: You’re a detail-oriented person, and can proofread like a pro. You have an eye for design and take pride in making things look nice, while also knowing when to prioritize “function over fashion”. You thrive on precision and administrative excellence.
• Flexible: You’re good at dealing with change, and can gracefully “roll with the punches” when things get a bit messy. You handle stress well, assume positive intentions in others, and step up to the plate when your colleagues need a helping hand and accept that this role works on a repetitive monthly cycle.
• Tech-Obsessed: You get a thrill out of working smarter instead of harder. You like to master your tech tools (while patiently helping others do the same) and are excited about the potential of automation in the workplace. You’re always on the hunt for technology that makes your life easier.

EXPERIENCE

Ideally,  you have 3+ years of strong administrative experience, preferably in the area of billing within the legal industry or professional services. a professional services firm.

A reasonable estimate of the salary range for this role is CAD $60,000.00 – $80,000.00 at the time of this posting. Within the range, individual pay is determined by factors such as market rates, job-related skills, relevant experience, and education and/or training.

Please note that the range reflects the base pay only and does not include our competitive bonus program, 100% employer-paid benefits, and various other perks offered by the firm.

GENERAL DUTIES

While our firm is constantly evolving (and flexibility is key), as of right now, this role is responsible for administering the firm’s monthly billing cycle, which generally includes:

• Generating prebills and managing the electronic process of getting them reviewed, edited, and signed off on by the appropriate lawyers
• Generating final bills and sending them to clients via email by the billing deadline (including amendments to bills, as needed)
• Communicating with clients regarding Accounts Receivable (AR), trust balances, payments, and other administrative financial matters
• Ensuring lawyers are entering their time regularly and holding them accountable to billing deadlines
• Preparing billing reports for clients and management, as needed
• Preparing reports on client revenue for management, as needed
• Tracking, monitoring, and reporting on budgets set for client matters, as needed
• Identifying and addressing inefficiencies around the firm’s billing process
• Opening, closing, and maintaining client files with up-to-date information, such as tax status, rate exemptions, and quote estimates
• Working closely with the collections department on AR
• Managing invoice-related requests both internally and externally
• Posting disbursements weekly and monthly
• Onboarding and training new employees on the firm’s billing process

HOW TO APPLY

Please send a resume and a brief statement describing why this particular role speaks to you to people@millertiterle.com. We are committed to fostering a diverse and inclusive work environment and welcome applications from individuals with diverse backgrounds and experiences. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Please note that this search is being managed internally, and we are not engaging external recruiters at this time.

Offers of employment may be subject to background screening, which can include criminal record checks, credit checks, and verification of employment history and education.