Resource Practice Manager (Legal Administrative Assistant – Float) Temporary 20-Month Assignment

ABOUT THE ROLE

We call our legal assistants “Practice Managers” to signal the elevated level of ownership they take in supporting the team’s success. Our Practice Managers are deeply integrated into our legal files, helping to coordinate the bigger picture and support client care by participating in client meetings, transaction calls, and logistics planning with internal teams. Our Practice Managers have a full seat at the table, and we wouldn’t have it (or survive) any other way.

As a Practice Manager at Miller Titerle + Company, you will help your team keep track of all the moving parts by coordinating workflows, tracking outstanding deliverables and documents, and helping us stay on top of our service commitments. You’ll also get to flex your creativity and problem-solving skills on business activities beyond client service, such as marketing and business development initiatives, firm strategic planning, and continuous improvement practices.

This particular role will involve supporting certain lawyers in our Indigenous Law Group, Business Law Group, and Litigation + Dispute Resolution Group, as well as supporting our PM team with various tasks. While the firm is generally supportive of hybrid remote work, there are instances where in-office needs arise that require you to attend the office every week.

ABOUT YOU

The firm will provide training and other support to get your skills up to speed, but these are the traits you will generally embody naturally:

• Confident: You communicate confidently and candidly. You are comfortable asking for what you need, suggesting better ways of doing things, and holding people accountable for following processes and delivering results.
• High-Performing: You are disciplined and take responsibility for your outcomes. You like to have everything under control, so you’re proactively one step ahead and take ownership of moving things forward as much as you possibly can. You have an eye for continuous improvement and the drive to plan and execute it.
• Supportive: You enjoy taking care of others by providing excellent service. You like to empower other people’s performance by building systems, documenting processes, and proactively anticipating their needs. Your empathy helps you think critically about the client and colleague experience.
• Curious: You’re eager to learn and get excited about figuring out new things. You seek out learning opportunities and take time to understand the bigger picture of whatever you’re working on.
• Detail-Oriented: You’re a details person and can proofread like a pro. You have an eye for design and take pride in making things look nice while also knowing when to prioritize function over fashion. You thrive on precision and administrative excellence.
• Flexible: You’re good at dealing with change and can gracefully roll with the punches when things get a bit messy. You handle stress well, assume positive intentions in others, and step up to the plate when your colleagues need a helping hand.
• Tech-Obsessed: You get a thrill out of working smarter instead of harder. You like to master your tech tools (while patiently helping others do the same) and are excited about the potential of automation in the workplace. You’re always on the hunt for technology that makes your life easier.

EXPERIENCE

Ideally, you are a graduate of a legal administrative assistant program with 2+ years of experience working in a law firm. Experience in various areas of law is an asset.

A reasonable estimate of the salary range for this role is CAD $57,000 – $75,000 at the time of this posting. Within the range, individual pay is determined by factors such as market rates, job-related skills, relevant experience, and education and/or training.

Please note that the range reflects the base pay only and does not include our competitive bonus program, 100% employer-paid benefits, and various other perks offered by the firm.

GENERAL DUTIES

While our firm is constantly evolving (and flexibility is key), as of now, the duties of this role generally include:

Team Support

• Review and understand the desk expectations of the lawyers you are covering to provide quality support during teammates’ absence
• Liaise with other assistants and paralegals to collect and complete work
• Be responsible for various projects from conception to completion
• Cover reception during lunch hour and teammates’ vacations from time to time

General Admin

• Document revisions based on lawyer markups
• Document formatting and assembly, with some scanning/photocopying
• Assist with the client intake process
• Track and follow up on outstanding deliverables and client signatures
• Attend to ad hoc client requests
• Day-to-day coordination, like scheduling, ordering couriers, and arranging client gifts
• Maintain calendars and a bring-forward system of deadlines and limitation dates
• File documents in any court registry, including preparing the documents for electronic filing
• Schedule examinations for discovery, trials, and hearings
• Various admin support on business transactions, real estate transactions, and closing matters
• Process some routine corporate transactions, with paralegal support
• Obtain registry searches, title searches, and other due diligence matters
• Assist legal professionals with the creation, maintenance, and, if applicable, publication of templates, blog posts, video content, and other client service offerings
• Assist team members with additional tasks as required from time to time

Team Organization

• Think proactively and prepare “next steps” for the team
• Hold the team accountable for following procedures
• Create and improve processes to streamline workflows
• Help plan and execute marketing initiatives, like blogs and webinars
• Source and implement tech solutions to better organize tasks and deadlines

HOW TO APPLY

Please send a resume and a brief statement describing why this particular role speaks to you to Natalia Yan at natalia@millertiterle.com.